Who we are
Sky Elements, LLC ("Sky Elements," "we," "us") produces professional drone light shows across the United States. This policy explains how we handle personal information in connection with our SMS and RCS text messaging program, called Sky Elements Show Communications. Our general website privacy policy is available at skyelementsdrones.com.
Information we collect
When you enroll in our messaging program, we collect your name, mobile phone number, your role with Sky Elements or the event you are participating in, and information related to your show assignments such as schedules, locations, and event details. We also keep records of the messages we exchange with you, including your responses and delivery status.
How we use your information
We use this information to send you messages about show scheduling, crew assignments, show day operations, event logistics, safety information, and related updates, and to respond when you contact us. We use your consent records to honor your messaging preferences.
How we share your information
Your mobile phone number and opt-in information will not be shared with or sold to third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except as required to deliver our messages as described below.
We share information with service providers solely for the purpose of transmitting SMS and RCS messages on our behalf. This includes our messaging platform provider and mobile carriers, who process your phone number and message content as necessary to deliver messages to your device. These providers are not permitted to use your information for their own marketing.
We may also disclose information if required by law or to protect the safety of our team, event attendees, or the public.
Your choices
You can stop receiving messages at any time by replying STOP to any message from us. You can get assistance by replying HELP or by contacting us using the details below. Opting out of messaging does not affect your ability to work with or attend Sky Elements events, though it may limit how quickly we can reach you with schedule changes.
Data retention and security
We keep messaging records only as long as needed for the purposes described in this policy, to meet legal and safety obligations, and to maintain accurate records of consent. We use reasonable administrative and technical safeguards to protect this information.
Children
Our messaging program is intended for adults. We do not knowingly enroll anyone under the age of 18.
Changes to this policy
If we update this policy, we will post the revised version at this address with a new effective date.
Contact us
Sky Elements, LLC — Coppell, Texas
Email: contact@skyelementsdrones.com
Phone: 1-817-286-3400